​

Ordering on this website, ordering via email or  messenger you agree to the following terms and conditions.

 

These terms & conditions apply for all commissions of original paintings by artist Gemma Allcock. 

​

It is up to the individual to provide photos of the true likeness/colour/expression of the subject in order for likeness results. An order must be accompanied by sufficient information to enable myself to proceed.

 

I will judge whether or not to accept any commission.

​

​

Balance of payment will be due prior to dispatch,  in full by bank transfer

 

Items will not be sent out until balance has been received by myself.

 

Customer shall check goods immediately on delivery and inform myself of any damage suffered in transit. Adding photo evidence sent to myself .

 

For posted sent via Royal Mail I accept no responsibility for failed or late deliveries. If the item is returned to me for any reason, postage will be re-charged for any subsequent delivery charges. Any items that do not arrive on the date specified should be reported within 72 hours of non-delivery.

 

In the event of dis-satisfaction (which should be considered good reason of complaint) must be reported within 7 days of receipt of goods. Item(s) must be returned at clients expense before refund is consider. 

​

All copyrights of any portrait work remain in the name of Gemma Allcock, unless otherwise mutually agreed in writing at the time of ordering. It is explicitly forbidden to reproduce the images or original work of myself in any medium unless clearly agreed beforehand with a standard license contract available on request. This license can be revoked at any time due to breach of contract at the discretion of myself.

 

As copyright holder I reserve the right to use any portrait image or edited image for any publicity on the internet, website and social media. Any requests for portraits not to be used in this way must be expressed in writing within 14 days of completion of your portrait order.

​

Any order placed where there is no follow up or contact from the customer of any kind will after 12 months be considered void. 

 

All goods remain property of Gemma Allcock until the contract price in full is received. All portraits must be sent out with in a week of completion.

 

Cancellation

If the customer wishes to cancel the contract to commission an artwork, then notice must be given.
 

All artwork remains the property of Gemma Allcock until paid for in full.

​